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Operation / BOUQUETMAT

Daily operation and maintenance of a flower vending machine

A daily routine helps maintain quality. Restocking should include checks of the display, prices, cleanliness and existing bouquets, not just adding new stock

Three things to start with

  • Check remaining bouquets
  • Update information
  • Record observed issues

Restocking is more than counting stock

At each visit, inspect bouquets, containers, water, packaging and display cleanliness. Match prices and compartment information to the actual contents. Clean new dirt according to the equipment care instructions. A short repeatable checklist is more dependable than remembering tasks while rushing, especially when different employees alternate restocking duties or the display needs attention during a busy sales period

Recording a fault

Record the model, serial number, location, time and observed behaviour. Explain whether the issue affects one door, the screen, payment or the whole machine. Avoid technical intervention based only on a guess. A specific report helps the service team choose the next step and reduces repeated questions, particularly when the person reporting is different from the person who witnessed the problem

Scheduling periodic tasks

Separate daily checks from scheduled technical maintenance. Base the timetable on the model's instructions and actual site conditions. Record completed work and recurring issues so patterns become visible. When responsibility changes, hand over the maintenance history and support contacts as well as the keys. This prevents useful knowledge from disappearing with the person who previously looked after the machine

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